Privacy Policy

This policy explains how AgroRemoto Tecnologia e Consultoria Ltda. (AgroRemoto, we, our) treats personal data collected through our website, services and applications.

Data controller

AgroRemoto Tecnologia e Consultoria Ltda.

CNPJ: 58.940.041/0001-48

São José do Rio Preto – SP, Brazil

Email: contato@agroremoto.com.br

Phone: (17) 99201-5933

How we collect data

  • Direct interaction: information provided when you submit a contact form, request access to the app or communicate with us.
  • Automated means: technical data such as browser, device and access logs collected to maintain website security and performance.
  • App usage: when using the AgroRemoto app, we may collect usage metrics to improve answers and service quality.

Purposes of processing

  • Respond to enquiries, proposals and support requests.
  • Deliver consulting services and manage contractual obligations.
  • Provide and enhance the AgroRemoto app experience.
  • Comply with legal, regulatory and auditing requirements.

Legal bases

Processing is carried out according to applicable Brazilian data protection law (LGPD) and, when relevant, international regulations such as the GDPR. We rely on your consent, legitimate interest, contractual necessity or legal obligation depending on the activity.

Data sharing

We do not sell personal data. Information may be shared with trusted partners strictly to deliver our services (e.g., email providers, hosting, analytics). All partners are vetted to ensure adequate security and compliance.

Data retention

Personal data are retained for as long as necessary to fulfil the purposes described above, while observing legal or contractual retention periods. Once data are no longer needed, they are securely deleted or anonymised.

Your rights

  • Access, rectification or deletion of personal data.
  • Portability of data provided by you.
  • Information about shared data and third parties.
  • Revocation of consent at any time, without affecting prior processing.
  • Opposition to processing based on legitimate interest.

To exercise your rights, contact us via contato@agroremoto.com.br. We will respond within the dead-lines established by applicable law.

Security

We adopt technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Despite our efforts, no online transmission is completely risk-free, so please contact us if you suspect any incident.

International transfers

Some service providers may be located outside Brazil. In such cases we ensure appropriate safeguards, including standard contractual clauses or equivalent mechanisms.

Cookies

Our website uses only essential cookies to maintain basic functionality. We currently do not employ advertising or profiling cookies.

Updates

This policy may be updated to reflect legal or operational changes. The revision date will always be available below.

Last updated: March 2025